PLEASE READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY LILTER, INC. ("LILTER"). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT HTTP://WWW.LILTER.COM (THE "SITE") AND ALL SERVICES PROVIDED BY LILTER ON THE SITE.
By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "user" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.
1. Lilter is a Venue
Importantly, although Lilter is commonly reffered to as an online marketplace, it is not a traditional "retailer". Lilter acts as a venue to allow users who comply with Lilter's policies to offer, sell and buy certain handmade goods within a fixed-price format. Lilter is not directly involved in the transaction between buyers and sellers. As a result, Lilter has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Lilter does not pre-screen users or the content or information provided by users. Lilter cannot ensure that a buyer or seller will actually complete a transaction.
Consequently, Lilter does not transfer legal ownership of items from the seller to the buyer.
Lilter cannot guarantee the true identity, age, and nationality of a user. Lilter encourages you to communicate directly with potential transaction partners through the tools available on the Site. You may also wish to consider using a third-party escrow service or services that provide additional user verification.
You agree that Lilter is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on Lilter. You use the Lilter service at your own risk.
2. Membership Eligibility
Age: Lilter's services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Lilter may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.
Individuals under the age of 18 must at all times use Lilter's services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In this all cases, the adult is the user and is responsible for any and all activities.
Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by Lilter's policies as stated in the Agreement and the Lilter policy documents listed below (if applicable to your activities on or use of the Site) as well as all other operating rules, policies and procedures that may be published from time to time on the Site by Lilter, each of which is incorporated herein by reference and each of which may be updated by Lilter from time to time without notice to you:
In addition, some services offered through the Site may be subject to additional terms and conditions promulgated by Lilter from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
Password: Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Lilter of any unauthorized use of your password or any breach of security. You also agree that Lilter cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and password information in combination to any other party other than Lilter without Lilter's express written permission.
Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email address. To sell items on Lilter you must provide and maintain valid payment information such as valid credit card information or a valid PayPal account.
Account Transfer: You may not transfer or sell your Lilter account and User ID to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.
Right to Refuse Service: Lilter's services are not available to temporarily or indefinitely suspended Lilter members. Lilter reserves the right, in Lilter's sole discretion, to cancel unconfirmed or inactive accounts. Lilter reserves the right to refuse service to anyone, for any reason, at any time.
3. Fees and Services
Joining and setting up a shop on Lilter is free. Lilter charges fees for listing an item for sale, as well as a percentage of the sale price when the item sells. When you list an item you have an opportunity to review and accept the fees that you will be charged. Lilter's Fees Policy, which is subject to change, is incorporated into this Agreement by reference. Changes to the Fees Policy and the fees for Lilter's services are effective after Lilter provides you with at least fourteen (14) days' notice by posting the changes on the Site. However, Lilter may choose to temporarily change the Fees Policy and the fees for Lilter's services for promotional events (for example, free listing days); such changes are effective when Lilter posts the temporary promotional event on the Site. Lilter may, at Lilter's sole discretion, change some or all of Lilter's services at any time. In the event Lilter introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD).
You are responsible for paying all fees and applicable taxes associated with using Lilter. Lilter keeps accepted payment information on file. At the beginning of the month, each seller is emailed an invoice detailing the amount due. A seller must pay the amount due in full within 15 days of the date of the invoice.
Fees and Termination: If Lilter terminates a listing or your account, if you close your account, or if the payment of your Lilter fees cannot be completed for any reason, you remain obligated to pay Lilter for all unpaid fees plus any penalties, if applicable. If the seller's account is not paid in full and becomes past due, the seller risks penalties such as the suspension of privileges and/or termination of the account and other collection mechanisms (including retaining collection agencies and legal counsel). If you have a question or wish to dispute a charge, contact Lilter.
4. Listing and Selling
Listing Description: By listing an item on the Site you warrant that you and all aspects of the item comply with Lilter's published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your Lilter shop. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. If the "in stock" quantity is more than one, all items in that listing must be identical. Each unique item must have its own listing.
Shop Policies: All sellers are urged to outline shop policies for their Lilter shop. These policies may include, for example, shipping, returns, payment and selling policies. Sellers must create reasonable policies in good faith and must abide by such policies. All shop policies must comply with Lilter's site-wide policies. Sellers are responsible for enforcing their own reasonable shop policies. Lilter reserves the right to request that a seller modify a shop policy.
Binding Sale: All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller's listing (such as payment method), or (b) the seller cannot authenticate the buyer's identity. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance.
Fee Avoidance: The price stated in each item listing description must be an accurate representation of the sale. Sellers may charge reasonable shipping and handling fees to cover the costs for packaging and mailing the items. Sellers may not charge excessive shipping fees or otherwise avoid fees. You may not alter the item's price after a sale for the purpose of avoiding Lilter transaction fees, misrepresent the item's location, or use another user's account without permission.
5. Prohibited, Questionable and Infringing Items and Activities
You are solely responsible for your conduct and activities on and regarding to Lilter and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, "Content") that you submit, post, and display on Lilter.
Restricted Activities: Your Content and your use of Lilter shall not:
- Be false, inaccurate or misleading
- Be fraudulent or involve the sale of illegal, counterfeit or stolen items
- Infringe upon any third-party's copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
- Violate this Agreement, any site policy or community guidelines, or any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising)
- Contain items that have been identified by the U.S. Consumer Products Safety Commission (CPSC) as hazardous to consumers and therefore subject to a recall
- Be defamatory, trade libelous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including Lilter staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device
- Be obscene or contain child pornography
- Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information
- Host images not part of a listing
- Modify, adapt or hack Lilter or modify another website so as to falsely imply that it is associated with Lilter;
- Appear to create liability for Lilter or cause Lilter to lose (in whole or in part) the services of Lilter's ISPs or other suppliers
- Link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under this Agreement, the Privacy Policy, or other policy documents as posted on Lilter.
Furthermore, you may not list any item on Lilter (or consummate any transaction that was initiated using Lilter's service) that, by paying to Lilter the listing fee or the final value fee, could cause Lilter to violate any applicable law, statute, ordinance or regulation, or that violates the Terms of Use.
6. Content
License: Lilter does not claim ownership rights in your Content. You grant Lilter a license solely to enable Lilter to use any information or Content you supply Lilter with, so that Lilter is not violating any rights you might have in that Content. You grant Lilter a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the Content, in any media now known or not currently known, with respect to your Content. You agree to allow Lilter to store or re-format your Content on Lilter and display your Content on Lilter in any way as Lilter chooses. Lilter will only use personal information in accordance with Lilter's Privacy Policy.
As part of a transaction, you may obtain personal information, including email address and shipping information, from another Lilter user. Without obtaining prior permission from the other user, this personal information shall only be used for that transaction or for Lilter-related communications. Lilter has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any Lilter user to your email or physical mail list. For more information, see Lilter's Privacy Policy.
Re-Posting Content: By posting Content on Lilter, it is possible for an outside website or a third party to re-post that Content. You agree to hold Lilter harmless for any dispute concerning this use. If you choose to display your own Lilter-hosted image on another website, the image must provide a link back to its listing page on Lilter.
Idea Submissions: Lilter considers any unsolicited suggestions, ideas, proposals or other material submitted to it by users via the Site or otherwise (other than the Content and the tangible items sold on the Site by users) (collectively, the "Material") to be non-confidential and non-proprietary, and Lilter shall not be liable for the disclosure or use of such Material. If, at Lilter's request, any member sends Material to improve the site (for example through the Forums or to customer support), Lilter will also consider that Material to be non-confidential and non-proprietary and Lilter will not be liable for use or disclosure of the Material. Any communication by you to Lilter is subject to this Agreement. You hereby grant and agree to grant Lilter, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sublicensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you.
7. Information Control
Lilter does not control the Content provided by users that is made available on Lilter. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretense.
Additionally, there may also be risks dealing with international trade and foreign nationals. By using Lilter, you agree to accept such risks and that Lilter (and Lilter's officers, directors, agents, subsidiaries, joint ventures and employees) is not responsible for any and all acts or omissions of users on Lilter. Please use caution, common sense, and practice safe buying and selling when using Lilter.
Other Resources: Lilter is not responsible for the availability of outside websites or resources linked to or referenced on the Site. Lilter does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that Lilter shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.
8. Resolution of Disputes and Release
In the event a dispute arises between you and Lilter, please contact Lilter; and we will work quickly towards a solution.
Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in New York County, New York, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. The prevailing party in any arbitration or other proceeding arising under this Agreement shall be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys' fees, expert witness fees and all other expenses) incurred in connection therewith. Judgment upon the award so rendered may be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the United States Federal Courts or state courts located in the Southern District of New York. Use of the Site is not authorized in any jurisdiction that does not give effect to all provisions of the Agreement, including without limitation, this section. You and Lilter agree that any cause of action arising out of or related to the Site (including, but not limited to, any services provided or made available therein) or this Agreement must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.
Should you have a dispute with one or more users, or an outside party, you release Lilter (and Lilter's officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. Lilter encourages users to report user-to-user disputes to your local law enforcement, postmaster general, or a certified mediation or arbitration entity, as applicable.
Lilter, for the benefit of users, may try to help users resolve disputes. Lilter does so in Lilter's sole discretion, and Lilter has no obligation to resolve disputes between users or between users and outside parties. To the extent that Lilter attempts to resolve a dispute, Lilter will do so in good faith based solely on Lilter's policies. Lilter will not make judgments regarding legal issues or claims.
9. Lilter's Intellectual Property
LILTER, and other Lilter graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks or trade dress of Lilter, Inc. in the U.S. and/or other countries. Lilter's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.
10. Access and Interference
Lilter may contain robot exclusion headers which contain internal rules for software usage. Much of the information on Lilter is updated on a real-time basis and is proprietary or is licensed to Lilter by Lilter's users or third-parties. You agree that you will not use any robot, spider, scraper or other automated means to access Lilter for any purpose whatsoever, except to the extent expressly permitted by and incompliance with Lilter's API Terms of Use or otherwise without Lilter's prior express written permission. Additionally, you agree that you will not:
- Take any action that imposes, or may impose, in Lilter's sole discretion, an unreasonable or disproportionately large load on Lilter's infrastructure
- Copy, reproduce, modify, create derivative works from, distribute or publicly display any user Content (except for your Content) from the Site except to the extent expressly permitted by and in compliance with Lilter's API Terms of Use or otherwise without the prior express written permission of Lilter and the appropriate third party, as applicable
- Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site
- Bypass Lilter's robot exclusion headers or other measures Lilter may use to prevent or restrict access to Lilter
11. Breach
Without limiting any other remedies, Lilter may, without notice, and without refunding any fees, delay or immediately remove Content, warn Lilter's community of a user's actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user's account privileges, terminate a user's account, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:
Lilter suspects (by information, investigation, conviction, settlement, insurance or escrow investigation, or otherwise) a user has breached this Agreement, the Privacy Policy, or other policy documents and community guidelines incorporated herein; Lilter is unable to verify or authenticate any of your personal information or Content; or Lilter believes that a user is acting inconsistently with the letter or spirit of Lilter's policies, has engaged in improper or fraudulent activity in connection with Lilter or the actions may cause legal liability or financial loss to Lilter's users or to Lilter.
12. Privacy
Except as provided in Lilter's Privacy Policy Lilter will not sell or disclose your personal information (as defined in the Privacy Policy) to third parties without your explicit consent. Lilter stores and processes Content on computers located in the United States that are protected by physical as well as technological security.
13. No Warranty
LILTER, LILTER'S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND LILTER'S SUPPLIERS PROVIDE LILTER'S WEB SITE AND SERVICES "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. LILTER, LILTER'S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND LILTER'S SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM LILTER SHALL CREATE ANY WARRANTY. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
14. Liability Limit
IN NO EVENT SHALL LILTER, AND (AS APPLICABLE) LILTER'S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR LILTER'S SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE, LILTER'S SERVICES, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
LILTER'S LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF LILTER'S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO LILTER IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, AND (B) $100. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
15. Indemnity
YOU AGREE TO INDEMNIFY AND HOLD LILTER AND (AS APPLICABLE) LILTER'S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
16. No Guarantee
Lilter does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside Lilter's control.
17. Legal Compliance; Taxes
You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and any Lilter service and, if applicable, your listing, purchase, solicitation of offers to purchase, and sale of items. In addition, you shall be responsible for paying any and all taxes applicable to any purchases or sales of items you make on the Site (excluding any taxes on Lilter's net income).
18. Severability
If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties' intention. All remaining provisions of this Agreement shall remain in full force and effect.
19. No Agency
You and Lilter are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
20. Lilter Service
Lilter reserves the right to modify or terminate the Lilter service for any reason, without notice, at any time. Lilter reserves the right to alter these Terms of Use or other Site policies at any time, so please review the policies frequently. If Lilter makes a material change Lilter will notify you here, by email, by means of a notice on our home page, or other places Lilter deems appropriate. What constitutes a "material change" will be determined at Lilter's sole discretion, in good faith, and using common sense and reasonable judgment.
21. Choice of Law
This Agreement shall in all respects be interpreted and construed with and by the laws of the State of New York, excluding its conflicts of laws rules, and the United States of America.
22. Survival
Sections 3 (Fees and Services, Fees and Termination), 6 (Content, License), 7 (Information Control), 8 (Resolution of Dispute and Release), 9 (Lilter's Intellectual Property), 10 (Access and Interference), 11 (Breach), 12 (Privacy), 13 (No Warranty), 14 (Liability Limit), 15 (Indemnity), 16 (No Guaranty), 18 (Severability), 19 (No Agency), 21 (Choice of Law) shall survive any termination or expiration of this Agreement.
23. Notices
Except as explicitly stated otherwise, any notices shall be given by postal mail to Lilter; or, in your case, to the email address you provide to Lilter (either during the registration process or when your email address changes). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, Lilter may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Lilter. In such case, notice shall be deemed given three days after the date of mailing.
24. Disclosures
The services hereunder are offered by Lilter Inc. If you are a New York resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.